Refund policy

All sales are final.

Because we sell consumable food and beverage products, we cannot accept returns or exchanges once an order has shipped or been picked up. This is a food safety measure: once a sealed bottle or can leaves our control, we have no way to verify how it has been stored, and we will not resell any product whose handling we can’t vouch for.

Damaged, defective, or incorrect items

We stand behind everything we ship. If your order arrives damaged, leaking, past its date, or is not what you ordered, contact us at info@mockeryzeroproof.com within 7 days of delivery with your order number and photos of the item and packaging. We’ll replace it or refund it — your choice. This applies regardless of any other term in this policy.

Orders not yet fulfilled

Reach us before your order ships and we’ll cancel it for a full refund. Once a package is in transit, we’re unable to stop it.

Lost or undelivered packages

If tracking shows delivered but your order hasn’t arrived, contact us within 7 days and we’ll open a carrier claim on your behalf.

Local pickup

Pickup orders are held for 14 days. Unclaimed orders after that period are refunded less a 15% restocking fee.

Questions before you buy? Email us! We’d love to help you choose the right bottle for your occasion!